To keep each visit smooth, focused, and respectful of everyone’s time, the following policies are in place.
1. Anti-Racism & Respect
Scissher is a zero-tolerance space for racism, discrimination, or harassment toward clients or staff.
Mutual respect is expected at all times. Any inappropriate behavior will result in immediate dismissal from the appointment and removal from future bookings.
2. Appointment Confirmations & Rescheduling
A confirmation email is sent 24 hours before your appointment.
Appointments may be rescheduled once without penalty.
If an appointment is rescheduled a second time, the original service will be forfeited, and a new appointment must be booked.
Cancellations or changes must be made at least 24 hours in advance.
No-shows or same-day cancellations will result in forfeiture of any deposits and may require full prepayment for future bookings. Repeated no-shows will result in removal from the client list.
3. Arrival & Late Policy
A 15-minute grace period is provided for all appointments.
After 15 minutes, services may be adjusted (such as removing the wash or styling portion).
After 20 minutes, the appointment may be canceled unless a modified service is agreed upon.
A courtesy text will be sent if any changes are necessary.
4. Payments & Refunds
Cash and all major credit cards are accepted.
All services and products are final and non-refundable.
5. Adjustments
If an adjustment is needed, please reach out within:
Requests outside of these timeframes cannot be accommodated.
6. Children in the Salon
Clients under 18 must be accompanied by a parent or guardian.
Children not receiving a service are not permitted in the salon suite.
7. Health & Illness
If you are experiencing symptoms of illness (such as cough, congestion, or fever), please reschedule your appointment.
Hand sanitizer is available, masks are optional, and cleaning protocols are maintained for your safety.
8. Photography & Video
Photos or videos may be taken during your appointment with verbal consent.
Written consent will be requested for any promotional or educational use.
You are always welcome to decline or request edits (such as blurring identifying features).
9. Privacy
Your personal information is kept private and will never be shared or sold.
Everything you need to know before, during, and after your visit—crafted with care for your curls.
A: Arrive with your curls in their natural, dry, and unmanipulated state—this is the canvas your stylist will work with. Keep your hair down, loose, and free of ties or accessories so every curl can reveal its true pattern.
Avoid heavy products, oils, or gels that weigh down your hair. Lightweight styling or nothing at all is best, letting your curls move freely and naturally.
During your visit, be ready to share your curl goals and preferences. Your stylist may ask you to shake, flip, or gently move your curls—this helps them see how your hair behaves and ensure the cut enhances your unique texture.
Embrace the process, trust the expertise, and know that every step is designed to celebrate your curls and shape them for long-lasting beauty.
A: A dry cut allows your stylist to see your curls exactly as they are—each coil, wave, and spiral in its natural form. By shaping curls individually, your cut will feel balanced, intentional, and full of movement, enhancing your hair’s natural bounce and definition.
Unlike wet cutting, which can alter curl pattern and cause shrinkage, dry cutting ensures your curls remain true to their shape. Throughout the process, you’ll be invited to participate and provide feedback, helping your stylist make precise adjustments tailored to your unique texture.
Your session will also include a thoughtful consultation, where you can share your curl goals, discuss concerns, and explore personalized product recommendations designed specifically for your hair.
A dry cut is more than a haircut—it’s a celebration of your curls, a precise and personalized experience that leaves your hair looking and feeling its best.
A: Healthy, vibrant curls start with a thoughtful routine tailored to your unique texture. Over-washing can strip natural oils and create dryness or frizz, so find a balance that keeps your hair nourished. Opt for gentle, sulfate-free cleansers that respect your curls’ natural rhythm.
Moisture is everything. Choose products formulated for curly hair that hydrate, protect, and enhance your curl pattern. Consistent care helps maintain elasticity, shine, and long-term health.
Styling should celebrate your natural movement. Minimize heat whenever possible—heat can disrupt curl shape and create frizz. Embrace techniques like plopping with a soft T-shirt or microfiber towel to define your curls, or diffuse on low heat to preserve bounce and shape.
Regular trims are essential. They remove split ends, prevent damage, and keep your curls looking full, lively, and intentional. Think of your routine as long-term curl care, not quick fixes—a practice that honors your hair’s natural beauty and resilience.
© 2026 Scissher Salon | By appointment only