At Scissher, I take pride in creating a space where every detail of your experience—from booking to styling—is handled with care and intention. Please take a moment to review the following policies, designed to ensure a respectful, smooth, and safe environment for everyone.
Anti-Racism & Respect Policy
Scissher is a zero-tolerance space for racism, discrimination, or harassment—toward clients or the stylist.
Mutual respect is non-negotiable. Any inappropriate behavior will result in immediate dismissal and permanent ban from future bookings.
Appointment Confirmations & Cancellations
You’ll receive a confirmation email 48 hours before your appointment. If you need to cancel or reschedule, please use the link provided in that email.
Cancellations or changes must be made at least 48 hours in advance.
No-shows and same-day cancellations will forfeit any deposits and require full prepayment for future appointments. Repeated no-shows may result in removal from the client list.
Arrival & Late Policy
There’s a 15-minute grace period. After that, your service may be modified (e.g., skipping the wash or styling).
After 20 minutes, the appointment will be canceled unless a modified service is agreed upon.
A courtesy text will be sent to the number on file if any changes are necessary.
Payments
Cash and all major credit cards are accepted.
All services and product sales are final and non-refundable.
Adjustments
If something doesn’t feel quite right, I want to hear from you.
Adjustment requests must be made within:
– 7 days for full services
– 3 days for express cuts
Children in the Salon
Clients under 18 may be accompanied by a parent or guardian.
For everyone’s comfort and safety, please do not bring children who are not receiving a service.
Health & Illness
Feeling under the weather? Please reschedule if you’re experiencing any symptoms (cough, congestion, fever, etc.).Hand sanitizer is available, masks are optional, and enhanced cleaning protocols are in place for everyone’s safety.
Photography & Video Consent
Client transformations may be photographed or recorded with your verbal consent.If I’d like to use images for promotional or educational purposes, I’ll ask for written permission.You’re always welcome to decline or request edits (like blurring tattoos). Declining will never affect the quality of your service.
Privacy Policy
Your personal information stays with me. It will never be shared or sold to third parties.